hhbd bible's Privacy Policy
Protecting your personal information is our top priority. This document explains in detail how we collect, use, and store your information.
This privacy policy applies to everyone who uses the hhbd bible platform. By accessing the website or creating an account, you are considered to have accepted the terms of this policy. This policy is an integral part of our Terms and Conditions. If you have any questions about how your information is used, please contact us directly through the details provided below.
Table of Contents
Scope of Application
This privacy policy applies to all digital services of hhbd bible — including the main website, Android and iOS mobile apps, and any supporting services connected to this platform. Regardless of which device a user accesses these services from, every clause of this policy applies equally.
This policy applies only to information collected within the hhbd bible platform. Third-party websites or services — which users may reach through our links — have their own privacy policies, and hhbd bible bears no responsibility for those.
Data Collection
2.1 Information Provided Directly
We collect information that users provide directly when registering an account, logging in, making a deposit, or contacting support. This includes:
- Full name and date of birth
- Mobile number and email address
- Mobile banking numbers (bKash, Nagad, Rocket, Upay) and bank account details
- Documents submitted for identity verification
- Records of conversations with the support team
2.2 Automatically Collected Information
When a user accesses the platform, certain information is collected automatically through technical means:
- IP address and device identifier
- Browser type, language, and operating system
- Session duration and navigation patterns on the platform
- Gaming history, betting details, and transaction records
- Information collected through cookies and similar tracking technologies (details in section 5)
2.3 Information Received from Third Parties
For identity verification, fraud prevention, or payment processing, hhbd bible may collect limited information from approved third-party organisations. In such cases, the relevant organisation's own policies will also apply.
Purpose of Data Use
hhbd bible uses collected information only for lawful and necessary purposes. The main areas of use are listed below:
- Account management: To handle registration, verification, and account security.
- Transaction processing: To correctly carry out deposits and withdrawals. Every request — with a minimum deposit of ৳100 and withdrawal of ৳500 — is processed only after proper identity verification.
- Customer support: To maintain history for providing assistance via live chat and email.
- Fraud and money laundering prevention: To detect unusual activity and maintain overall platform security.
- Platform improvement: To analyse user experience and improve service quality.
- Communications: To inform users about important account-related notices, policy changes, or promotional offers.
- Responsible gaming: To identify excessive gaming patterns and take necessary precautionary measures.
Data Disclosure and Sharing
hhbd bible does not sell, rent, or transfer users' personal information to any third party for commercial purposes. However, information may be shared in a limited way in the specific circumstances below:
4.1 Service Support Organisations
Approved organisations engaged for payment processing, identity verification, and technical support are given limited access to the information needed to carry out their work. These organisations are contracted with hhbd bible and are bound to comply with data protection conditions.
4.2 Legal Obligations
To comply with applicable laws and regulations in Bangladesh, or to fulfil a court order, hhbd bible may provide information to authorities. In such cases, only the necessary information will be disclosed.
4.3 Platform Security
Relevant information may be shared with security specialists or authorities to assist in investigating fraud, identity theft, or money laundering.
Cookies and Tracking Technology
The hhbd bible platform uses cookies and similar technologies that help improve the browsing experience and ensure the functionality of the service.
5.1 Essential Cookies
These cookies are essential for the core operation of the site — maintaining login sessions, verifying security tokens, and saving the user's language preference. Disabling these cookies may disrupt the normal functioning of the platform.
5.2 Functional Cookies
These cookies are used to remember user preferences, such as game layout or display settings. They make the user experience more convenient.
5.3 Analytical Cookies
These cookies help analyse which sections of the site are used most, average session duration, and where technical issues occur. The data collected through them is not personally identifiable — it remains as aggregated statistics.
You can disable or delete cookies at any time from your browser settings. However, this may affect some functionality of the site.
Data Retention and Security
hhbd bible has put in place industry-standard technical and organisational measures to protect user information.
6.1 Encryption and Technical Protection
- All data transmitted to and from the platform is encrypted using SSL/TLS technology.
- Financial information is stored with an additional layer of encryption.
- Multi-factor authentication is in place to prevent unauthorised access to accounts.
- Regular security audits are conducted on the system.
6.2 Data Retention Period
User information is retained for as long as the account is active and for as long as required afterwards to meet applicable legal or regulatory obligations. Records of financial transactions may be retained for an extended period in accordance with legal requirements.
6.3 Response to a Data Breach
If a security breach occurs, hhbd bible will take prompt remedial action and notify affected users in a timely manner.
User Rights
Every user registered on the hhbd bible platform has the following rights over their own information:
- Right of access: The right to request information about what data we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances, though this may not apply where information is subject to legal obligations.
- Right to restrict processing: The right to object to the use of your information for specific purposes, particularly in the case of marketing communications.
- Data portability: The right to receive a copy of your information in a commonly used format.
- Withdrawal of consent: The right to withdraw consent at any time from processing that relies on your consent.
To exercise these rights, contact us through the details provided below. We generally respond to such requests within 30 days. For more general questions, you can visit our FAQ section.
Third-Party Services
hhbd bible uses software from multiple game developers — including PG Soft, Pragmatic Play, JILI, Evolution, and Spribe — to operate games on the platform. These organisations may collect certain technical information in the course of providing their gaming services — such as game session duration or device performance data. This collection is purely technical and does not include personally identifiable information.
For payment services, mobile financial service providers such as bKash, Nagad, Rocket, and Upay process transactions according to their own privacy policies. Users are advised to read those policies before using those services.
Protection of Minors
hhbd bible strictly follows an age verification policy. This platform is for persons aged 21 or above only. Age is verified at the time of registration and during account verification where required.
No information from minors is knowingly collected. If a minor has created an account by mistake and this comes to our attention, that account will be closed immediately and the associated information will be deleted. Detailed information on the protection of minors is provided in our Responsible Gaming guidelines.
Policy Changes
hhbd bible may update this privacy policy from time to time in line with platform development, changes in technology, or legal requirements. For significant changes, registered users will be notified by email or through a notice on the site.
The "Last updated" date at the top of the policy always reflects the most recent revision. Continued use of the platform after a change is made will be taken as consent to the updated policy.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact the hhbd bible privacy team through the following:
Email: [email protected]
Live support: Live chat on the website, 24/7 — in Bengali and English.
Response time: Email requests are generally answered within 30 business days.
For general service-related matters, live chat is the fastest option. You can find full details about the organisation and the team on our About Us page.